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Tata Power Solar Complaints & Reviews

www.tatapowersolar.com
1.6
Updated: Mar 6, 2024
Complaints 152
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48
Unresolved
104
So far, so good. Tata Power Solar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tata Power Solar will keep up the work and continue to help more customers with their concerns even better 🤝
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V
VS.Bhuvanendran Nair
from Thiruvananthapuram, Kerala
May 2, 2018
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I am complaining about rooftop solar power plant

The inverter is not workingproper .Output voltage shown as255&it is stable.we get below one hour current daily from solar energyso pl correct the storage of energy in the invertor by checking batteries, solarpanels, etc.rRoftop powersolar system is not working.Is it a minor complaint according to the company.Can the company rectify my complaint?This much is the complaint...
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G
govindsharma12
from Delhi, Delhi
Apr 16, 2018
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pole shifting

Address: New Delhi, Delhi, 110084
Website: gs463104@gmail.com

This is to bring to your kind notice and information that their is one electric pole right in front of my house which is very much unsafe their was a spark in the pole which is very dangerous to, my family all wires are open there is no safety to the people who are the resident of the area .

Iwould like to suggest that the wires should be underground else shift the pole to the corner of the society....
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M
mahataziz
from Mumbai, Maharashtra
Apr 7, 2018
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bill is too much

Address: Mumbai City, Maharashtra, 400060
Website: www.tatapower.com

Dear Tata Power Manager im writing this complaint as im getting too much bill for my consumer number[protected], i think it is a crime to live in slum or what if so give me explanation why you all are charging soo much bill as there are many commercial Karkhanas in our slum thats the reason or what need a complete explanation for my query, where as in building my friend in living he using the same appliances and not get charged this much...
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A
Anilrj
from Gurgaon, Haryana
Mar 28, 2018
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theft of electricity

Address: New Delhi, Delhi, 110039

Res. S/m,
I inform you that gulshan belong ti the vill. Ghoga, rajput mohalla, narela-39 and the biller name us ran singh. The name of gulshan whose have setup a atta chakki at there home last 1year and they theft the electricity early in the morning to midnight 10 pm and there bill generate every month only 200/- to 250/- after running of chakki full day. I humbly requested you to please see your self. Many of villagers complain...
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M
Mukesh Kannan
from Chennai, Tamil Nadu
Jan 17, 2018
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cheating money using arun solar power - business in nilgiris

Address: 643003

Dear sir, madam,

Iam mukesh from ooty (Nunthala village)-nilgiris district, we have order the supreme solar water heater as on or before 1 and half month with one of dealership of solar heater in coimbatore, dealer name :arun solar power from coimbatore & mobile no: [protected].

Compliant: after cash payment-16 thousand rupees, that there was no proper response, he was cheating the money as well as your company...
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S
Suseela Senthilkumar
from Coimbatore, Tamil Nadu
Jan 10, 2018
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tara solar tank

Dear Sir,
I had purchased a Tata solar water system of 200litres on[protected] from the authorized dealer Hi-Lite technologies (P) Ltd Erode. The puf insulated tank is inflated and is continuously leaking since 2months.As I trusted Tata of its quality, I was disappointed and now I have to register my complaint. Please take action within a appropriate time....
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S
sahilshah2212
from Ahmedabad, Gujarat
Jan 6, 2018
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complaint regarding 3 phase line (load extension)

Address: 400067
Website: cp.tatapower.com

Dear sir / madam,

We had applied for 3 phase line (I. E. For load extension) on 29th september, 2017.
The maximum time within which the work had to be done was 2 billing cycles. It has been more than 100 days now.
We have been following up through the customer relationship center frequently.
Even they have been sending constant mails to the back office. However no action has been taken.

Ref.:br...
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S
steven.chettiar
from Mumbai, Maharashtra
Nov 11, 2017
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intermittent power supply

Address: 400104

Hi team,

I have registered multiple complain done the time i have join tata power from reliance.

Customer experience is really pathetic as they always have turnaround time of 90 mins for any complain been registered.

Technician does not call us once services have been restored.

I have registered 3 complain for no power and 2 low voltage complain till date.

Last night...
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E
Eswar Appa
from Numaligarh, Assam
Jul 17, 2017
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Water heating solar tank leaking since 4 months. Leakage from where the tubes fitted with tank and from the pipes packages.

Address: Anantapur, Andhra Pradesh, 515001

I registered a complaint with tata customer care many times for said purpose, till date no fruitful result received from your service engineers. I trust with your elite company for such services.
I requested again to send your service engineers for visiting the solar water heating system 100 ltr tank. Installed at house no. 11/215, 9th cross, gowraw homes, opp ravi petrol bunk, anantapur, andhra pradesh. Pin 515001.
Mobile...
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N
nilpacon
from Mumbai, Maharashtra
Jul 8, 2017
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Hike of meter reading for Billing & interest on security deposit

Address: 400068
Website: www.tatapower.com

Dear sir,
Mumbai, TATA power Consumer No.[protected] &[protected].

while going through your monthly bill, we understand that you were charging meter reading is higher than actual reading.

what is reason for charging (approx. 10 unit to 25 or more unit) increased meter reading ?

YOUR OTHER COMPATITOR ARE NEVER DOING MALFUNCTION IN METER READING.

and

why...
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C
Chrishna Baijanki
from Mumbai, Maharashtra
Jun 5, 2017
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Not supplied power

Address: Mumbai City, Maharashtra, 400055
Website: Tatapower.com

I have very bad bad bad experience with tata power service... So sabby and poor service. Naam bade Darshan chote..

My consumer no. Is[protected] they cut off my connection and said pay full of amount with security deposit. And they force me to pay full amount then only reconnectio the service immediately. I paid full amount. Then after they said your connection will do within 24 hour in this summer month how we can sleep....
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S
sk09
from Jamshedpur, Jharkhand
Apr 7, 2017
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Complaints

Address: 803201
Website: quicker

Sir i am Saurabh kumar, i got joining letter from [protected]@tatapower.com and offer letter he is charging 28000 from me, person name-Anurag gautam, Canera bank accnt no[protected] acc name - Abhishek singh id - [protected]@mail.com. He is saying me to give gate pass, after he is not receiving my call, i am trying to call but switch off saying no+[protected] anathor person name kashyap his contact no[protected] please help me.my contact...
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L
Lere
from Mumbai, Maharashtra
Jan 24, 2017
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Incorrect bill amount calculation

Address: Mumbai City, Maharashtra, 400043
Website: cp.tatapower.com

The Meter was not working for the month of Sept 2016 and was changed as no reading on it. The trend for past years shows consumption is high only during the month of Apr, May, June & at times in July. I had raised a concern regarding this but they say that Bill is charged based on Average. I feel this is incorrect if that is the case then we could generate bill only basis of average no need to take readings every month. Just to explain why...
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M
Manoj R Achary
Aug 19, 2016
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Battery complaints # 1kw inverter solar system

Address: 691506

I am having a 1 kw tata solar power system which i have purchased on 2/5/2013 from anert. According to technician, one battery problems and we are not getting current more than two months. And several times i have been informed through toll free number and there was no response from your customer care. We are spending more than 100000 rs. Asper anert, 5 years warranty on batteries and every six month someone will check the system but until...
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D
davinderh4
from Delhi, Delhi
Jun 8, 2016
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Sparking in high tension wire - rainy season

Address: New Delhi, Delhi, 110008

Complain no [protected]

This is my third reminder regarding sparking from the high tension wire which is just behind my balcony. It occurs every time when it rained so heavily. I had personally visit mr. Ashutosh tyagi regarding the above query but till date matter is still pending.

Also emailed to [protected]@tatapower-ddl.com

Kindly look this matter seriously and reslove at the earliest
br...
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R
rajivbhatt
from Ahmedabad, Gujarat
Jun 1, 2016
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Water solar system tank failure

Address: Rajkot, Gujarat, 360007

I have purchased a tata tube solar water system of 200 liters on 03 / 11 / 2012 from the authorised dealer Hi Tech Industrial corporation
Rajkot.
The puf insulated tank is inflated and leaked. at the time of purchase I have so many options for solar water system but I have opted TATA as I have a trust and faith in TATA. I have also talk to customer care but they simply registered complaint. No concrete out come still date...
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D
davinderh4
from Delhi, Delhi
May 23, 2016
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Daily power cut

Address: New Delhi, Delhi, 110008

I am senior resident of below address this is to bring to your kind notice that we don’t even get our power supply in continuity for 12 hrs. The reason of this power supply failure is technical fault which we get status from the customer executive. Every day we have to call the tata power delhi distribution limited telephone no. To make a complaint about power failures in our area. Some time we got bad attitude from the customer executive...
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H
haris67
from Hyderabad, Telangana
May 8, 2016
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No response from the company on complaints

Address: 500008
Website: www.tatapowersolar.com

I had called the Tata Solar customer service and lodged a complaint about leaking pressurized tank 8 days ago. They refused to give me complaint number saying I will get it later. Nobody turned up and I am not sure what to do now. I cannot imagine a company like Tata having such lousy service; I am losing my patience and will think twice before I buy any products from Tata.

Regards,
Harish Peddineni
[protected]...
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S
sarala joshi
Apr 22, 2016
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Duro solar water heating system

Website: www.tatapowersolar.com

I have purchased duro sloar water heater system from adiya solar, canada corner nasik, on 9/11/2012. It performed well till 31st march 2016 i.E. Hot water tank started leaking heavily through external two connections.
I have lodged complaint on email address ' [protected]@tatapower.com' cs though said dealer visited the site on 7th april 2016 and gave report along with all the documents to cs. Till date there is no action communicated from...
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V
Veda Prabhas
from Ernakulam, Kerala
Mar 21, 2016
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Complaint locked 90 days not responded

Address: 531162

Dear Sir, this is very unfortunate to inform you that we have locked a complaint regarding Tata power batteries but no response from backend ..nothing I am a branh manger who have given loan to my customer... Now they are abusing me summer arrived to whom I should contact.. Please respond as soon as possible..
Regards
Prabhas
[protected], [protected]...
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