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TaxiForSure Complaints & Reviews

www.taxiforsure.com
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Updated: Dec 10, 2023
Complaints 680
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70
Unresolved
610
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TaxiForSure reviews & complaints(680)

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G
gargishanhry
Dec 10, 2023
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Worst experience and pathetic driver attitude

We had booked a cab from them for 4 days all jyotirlinga trip. I had sent my parents for this trip and discussed with them beforehand to send a good driver who can support my parents during the trip due to their old age. Sachin from forsure taxi committed on that saying that he will treat my parents like their parents. I trusted him and that was my biggest mistake. Their service was worst and pathetic. Driver (Aniket) was drunk, car with...
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sinics
Sep 10, 2016
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Complaining about TFS -ewallet money not linked with OLA or never return back to my account

Address: Chennai, Tamil Nadu, 6410025

Hi,

I was using the taxiforsure cab facility via mobile download, added rs.500 in wallet via TFS date 11/06/2016, I called TFS to know about satuts they said its linked to OLA and I don't see the amount in taxiforsure e-wallet, as well checked in OLA Money too its not added there too,

I spoke to customer care both to OLA/TFS, OLA says its responsibility of TFS to give us all details and TFS says send mail to...
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Navin Kashyap
from Bengaluru, Karnataka
Jul 9, 2016
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Worst taxi service for airport

Address: 560071
Website: www.taxiforsure.com

I was travelling from mysore, i thought to take a taxi from nayadahalli - mysore road to bangalore airport for 7:15 am. i booked the same online, i got the confirmation of my booking & driver details they said will be on your mobile 15 minutes of your journey.

My booking details was - tfs-at-c80756307

Bot these guys have cancelled my booking at last minutes!! somehow i managed to reach airport before the departure...
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A
Ashish Bhoskar, PMP®, CSM®
from Chennai, Tamil Nadu
Jun 30, 2016
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Not providing the invoice

Address: Bangalore, Karnataka, 560078
Website: www.taxiforsure.com

I am very upset with the kind of service i got yesterday from Taxi For Sure. I had booked online cab for Bangalore Airport transfer (June 29th 1:45 pm), on Jun 27th and got confirmation SMS. On 29th on got an SMS at 1:35 PM that we are not able to send the driver. But actually the drive was waiting outside.

I went ahead in the same car, Cab driver's number-[protected], his name is Dasharath and car number KA-51-AF9958. He told...
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S
s_aman1982
from Jaipur, Rajasthan
Jun 24, 2016
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Didn't get Cab and assistance

Address: Ahmedabad, Gujarat, 380051
Website: taxiforsure.com

I booked the cab for 7.45pm in jaipur on 17th june 2016 . as i was supposed to reach railway station . Train departure to indore was at 9 pm. Booked the cab in noon as the email confirmation is shown in the pic . But can and drivers details didnt received so called customer care and they sent the details and assured that ill receive cab on time . Next second i called that number but the drivers phone was switched off. Called the same call...
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K
kjayanty
from Dhone, Andhra Pradesh
Jun 15, 2016
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Inability to provide timely cabs!

Address: Hyderabad, Andhra Pradesh, 50087
Website: Taxi4sure.com

I really want to express my frustation on your inability to arrange cabs on time and above all you don't have accountability

1) you missed to arrange a cab on [protected]@7am to airport and i had a flight miss because of you.

2) today (Ref: booking with taxiforsure tfs-pp-c[protected],
I booked a cab at 8:30 am for a cab pickup at 11:30am. This is for an emergency to arrange food for a critic family member...
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Priya Manoj
from Bengaluru, Karnataka
Jun 8, 2016
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Service

Address: Bangalore, Karnataka, 560037

Your cab drivers do not pick calls, when they do they ask us to wait and then after a few minutes they cancel it on thier own and we get a message. it is a regular affair now to have atleast 4-5 cancellations befpre we get a single cab. firther most cabs are dirty downright not worth paying even rs. 100 but when you are stuck and u expect an ac cab 99% no ac is working in any of your cars. and we still pay the full amount . this is called...
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P
prannayshahi12
from Pune, Maharashtra
May 31, 2016
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Nonsense driver made a journey of 12 km to 21 km

Address: Panchkula, Haryana, 134112
Website: www.taiforsure.com

I booked a cab on 31 May 2016 from sector 38 chd to sector 20 pkl. It was an easy route but he took the longest way despite of knowing the shortest route and when I asked for this he said he doesn't know any other route. I asked to use the GPS navigation he denied and said he'll handle(he was becoming James Bond). Pathetic is a very small word for these people. They are the one's who are spoiling the company's reputation....
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M
Manika Malhotra
from Gurgaon, Haryana
May 30, 2016
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Price issue

Address: New Delhi, Delhi, 110015

I am really disapppointed with the service
I am a regular traveller from tfs
But i have never faced price issue before this is the first time i am facing this kind of issue.
Yesterday itself i booked a cab from moti nagar my drop destination was janak puri
Pickup was from moti nagar when the driver dropped me near janakpuri (east) metro station and he asked me to pay the amount i was literally surprised it chrged...
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M
Mohan Kapoor
from Mumbai, Maharashtra
May 26, 2016
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Asking for extra payment

Address: Kolkata, West Bengal, 700001
Website: www.consumercomplaints.in/new_complaint

Today i booked a car whose details are as follows. I am shocked after booking i call the driver he told me that i will have to pay rs. 40/- for car parking, (Otherwise cancel the booking insetently) which one is not connected to me because i was suppose to take cab from brabourne road. I told him i will complain against your to the company. His reply was very rudely what ever you want to do you can do. I never expect this type of reply. I...
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P
prash49
from Hyderabad, Telangana
May 23, 2016
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Grievance: my car damaged by the reckless driving of taxiforsure cab driver, details of the trip attached

Address: 500081
Website: www.taxiforsure.com

I'm writing this mail to be compensated for the damage that happened to my car because of the reckless driving by your cab driver, the cab trip details are attached below.
The customer of the trip was let off at site by the cab driver and the dab driver fled from the scene, when i tried confronting him.

I'm expecting the company to compensate for the damages (Whatever money is not covered in the insurance) either by...
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Priyam25
from Hyderabad, Telangana
May 23, 2016
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Booking confirmed cab didn't came

Address: Hyderabad, Andhra Pradesh, 500045
Website: www.taxiforsure.com

Pathetic service and very unprofessional behaviour from taxi for sure...
Taxiforsure booking no - tfs-pp-c[protected]nd may2016, 7pm hyderabad)
Receive booking confirmed message and got a message at 7pm that driver might come late but after that no one came. I have tried to contact customer care and they told that they are going to send a driver very soon. But i have been waiting about one hour and no one came neither any message.br...
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A
Annappa_H
from Mumbai, Maharashtra
May 17, 2016
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Not sending taxi

Address: 560030
Website: www.taxiforsure.com/bangalore-cabs

I had booked taxi to airport on 1may at 6:00 am.
However taxi was not sent till last moment and i have to struggle and reach airport via alternate arrangements.
Kindly let me know why was the booking taken and a confirmation given that they would be sending the taxi in time?

Also i want it to escalate and post where it reach the maximum users if they don't come back with proper justification.

br...
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S
Sunilnair442
from Mumbai, Maharashtra
May 14, 2016
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Drivers unwilling to take rides, even after confirming booking

Address: 411027
Website: www.taxiforsure.com

I was busy booking cab for my aunt yesterday (13/05/2016) through TaxiForSure from 5:30 PM to 7:30 PM and was pretty frustrated with the drivers' ill treatment of confirming bookings and then cancelling the booking from their end after speaking over phone with us and promising that they are coming to pick us up. I will be attaching all the relevant sms's from TFS of booking confirmation and the driver initiated cancellations. Please note,...
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A
Aditik raina
from Mumbai, Maharashtra
May 9, 2016
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Power bank left in the cab!!!!

Address: Mumbai City, Maharashtra, 400101
Website: www.consumercomplaints.in>taxiforsure

On 6th May, 2016 we ordered a cab from taxi for sure. Driver name: Deepak Ghadi. Booking I'd: DIPAK GHADI- [protected] (Hatchback, MH50424. Booking TFS-PP-C73572416 confirmed for May 6, 2016, 7:16 p.m. But the driver came in indica vista(last digit of car number is
MH###192; Indica Vista. He explains that the mentioned car had an accident so I am coming in this car. We agreed!!

Unfortunately I left my power bank in the...
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Priya Sareen
from Chandigarh, Chandigarh
May 6, 2016
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Unethical Behaviour of the Driver

Address: Mohali, Punjab, 160059
Website: taxiforsure.com

This is the case regarding the cab booked on 5th May '16. I had just selected the pick up point and the drop off was not mentioned. The driver picked 70+ yrs of lady and she had to go to the school to pick her 3 yr old grandson.
The driver was so much un-professional that he ended the trip before asking the customer. And also, abused and asked an old lady along with 3 yrs old baby to go out of the car in the mid of the trip. The outside...
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R
rakshitz91
from New Delhi, Delhi
May 2, 2016
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Fraud by tfs (snacthing extra money and customer care supporting it)

Address: New Delhi, Delhi, 201301
Website: www.taxiforsure.com

I booked a tfs (Tfs-at-c[protected] yesterday (01/05/2016) for a drop to igi airport from noida sector 20. We were 3 people having two strolley bags and two backpacks.

The driver just on seeing the luggage said that he will charge 50rs. Per head per baggage extra after 2 luggage. That very moment i called up tfs customer care and asked about it. Tfs said they do not charge anything for extra luggage. After that, i took the driver...
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F
feroz vahi
from Thiruvananthapuram, Kerala
Apr 29, 2016
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Overcharged in invoice

Address: Chennai, Tamil Nadu, 600078

At april 16, I booked a cab in taxi for sure and after my trip completion, i paid the money also 800 rupees. But after only I noticed that for 30 kilometres they imvoiced as 68 kilometres.
I suddenly droped a mail and they agreed to refund my money but still now my money is not refunded. Days gone more than 20 days.
still now you guys are saying that finance team I not giving approval and it wil take another 48 hrs.
I...
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Sagar Manchala
from Hyderabad, Telangana
Apr 25, 2016
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Misbehaviour of your driver driver mohammed shareef (ap 28 tv 4428)

Address: 500008
Website: www.taxiforsure.com

Hi Team,

This mail is WRT to Adverse Behavior of your Driver Mohammed Shareef (AP 28 TV 4428), I have booked my cab & he has come to the location during the drop time i asked him to pick my friend who is near-by location he said its okay & the moment he reached my friends place he started playing dramma & threatened me ie he will cancel the ride & started abusing me ie he will loose the incentives etc.., He demanded & took...
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N@ndh!
from Delhi, Delhi
Apr 23, 2016
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Could not book a cab and poor customer care services

Address: 560078

I was facing issue in booking cabs from my app, after clicking the pick now button it takes a long time to get loaded and finally it a " your trip boils not be confirmed " I was facing this issue three weeks before and when I called the customer care they said, I had blocked the taxi for sure app and I explained them I have not and even I don't have any idea how to block the app and customer care guy told I have to send a mail to the technical...
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