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They don't even know how to do e-filing if there are more than 1 form 16. I'm an employee and INCOME tax payer. If it was single Form-16, I would've filed it myself without assistance. As I had 2 forms, I approached them and paid 300/- as service fee for which I received idiotic service in return. They did wrong e-filing by including some 6 digit amount under other INCOME (section 10). Lethargic dogs with no attention to details. It seems that the amount was from someone else's and he did some adjustments/mistakes without a way to rectify.
It's always better to consult some experienced employees in one's organization in such situations instead of these ###. Was this information helpful? | 
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