Taxspanner — Refund for No Assistance Provided.

Support #367272. I had opted for assistance services and paid INR 942.82 during a customer service chat as i has two form 16s and it gave me an error. However the tax manager Neelam never called me even once proactively. I called her nearly 7 times today only to follow up. And the end i did it myself and since then i have been following up for a refund, however there is no response on email or calls.
highly irresponsible, fake and disgusting customer service.
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