Tci Express — Part parcel dispatch

Address: TCI EXPRESS, KOLKATA

We have booked as a single consignment of 58bags (ref.[protected].. from West Bengal to Bangalore
but taken 9 days for transit after booking and reached Bangalore only 41bags (Part quantity).. balance after tracing (after 9days) it was lying at Kolkata, stating vehicle not hold the goods.
1) if vehicle not hold it can booked by very next day
2) Part goods booking not informed as document (tracking traces) as well as to the end receiver nor sender
3) yet need to wait the condition of the material, which as of no without document to be reach Bangalore
4) until we are answerable to our buyer, if order cancelled the entire purchased goods burden until its clear.
5) tci express guys are very careless in answering
a) Berhampur booking location guy contact number...[protected]
b) Nelamangala receipt location guy contact number... [protected]