Tech Mahindra — Pathetic management

Address: Noida

Hi,

My name is Dheeraj and I was selected for Customer care Executive for TEch Mahindra Noida region (WFH), as per HR and process hr should release my LOI (letter of intent ) but no one follow the process I have get these issue with tech M and I am very disappointed :

1. tool which need to use handle customer, get in 16th day which should provide in day 3 or 4 to better practices

2. LOI not release, which should release within 3 to 4 days and when I ask last time with manager in Meet than he told that are you certified I said no than he stop me to login for certification and ask to leave the meet in front of 16 to 20 agents