Tech Mahindra — pf withdrawal

It has been more than 3 years leaving tech mahindra and pf withdrwal has become a big pain for me. My employee id is 296698. It has been the second time, i am submitting my documents here and every time they reject for one reason to another. Contacting them is also next to impossible. But the most challenging issue is despite being an it company, they run a worst website which never works.
They rejected my cancelled cheque because my name is not printed on it, despite sending my bank statements to them. Cant they put that much effort to match both the account numbers and clear the verification.

Request you to please clear the long pending pf amount as early as possible.