[Resolved]  Tekfusion Technologies Pvt Ltd. — Money promised not received

Address: Mumbai City, Maharashtra

I had brought Tekfusion Twinwoofers Earphones (MIC Edition) from Amazon.com I received the earphones in the stipulated time and found them defective. I contacted the manufacturer as my product was under warranty and got it replaced after a month. Sadly the replaced product too turned out to be quite a defective one and had to send it for replacement. Again I got them replaced and the product was had a broken MIC. I tried contacting the Customer Care incharge and was told that my call will be responded too. Its that day and today I have not received a call from them. Including this, I was promised a sum amount of my courier charges that I had to bear as the company did not have their service center in Mumbai. I wish to sue this company and receive a refund of the whole amount.
Was this information helpful?
No (0)
Yes (0)
May 12, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Tekfusion Technologies Customer Care's response
Dear Customer,

We regret for the inconvenience. We have a support team who deals with all issues related to warranty claims. You can reach us out on the below link:

tekfusiontechnologies.com/warranty-claim
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tekfusion Technologies
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    29
    Pending
    0
    Resolved
    24
    Tekfusion Technologies  Phone
    +91 80 4091 3648
    Tekfusion Technologies  Address
    #58, G. M. Arcade, Industrial Layout, Jyothi Nivas College Rd, 5th Block Koramangala, India - 560095
    View all Tekfusion Technologies contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR