[Resolved] Telebuy.in / RP Telebuy Skyshop — turbo tank cleaner faulty product

Renuka Sugumar

from Chennai, Tamil Nadu

Jul 5, 2019

Address: 600016

Dear Sir,
I bought a telebuy product from Chennai. Turbo tank Cleaner on 08.06.2019. After receiving the product, once put to use we came to know the product is faulty . the pipes are leaking and three pipes are not fitting properly to one another, because of this the water and dust cannot be cleaned. I tried to contact customer care of RP telebuy and no response.([protected]), Reached them through online chat and got the response to look into the matter. No use, till date no response. please look into the matter and immediate action required. Solution for this problem is that they have to change the product or pay back the money. I have attached photo and if they keep on delaying, the company has to pay compensation also. I am saving everything for proof. The document of tax invoice and online complaints also.
Regards, ,
Renuka.

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Aug 6, 2019

Complaint marked as Resolved

Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customer,

Greetings from Telebuy...!!!

We really regret for the inconvenience caused. We request you to share Order number or contact details which will be very helpful for us to assist immediately

Assuring you our best service always . For further assistance we request you to dial our customer care number [protected] and also can write to us at [protected]@telebuyindia.com.

Please do reach my direct contact number in case of any escalations further.

S Diliph
Customer care - Telebuy
Direct number[protected]| Mob- [protected]