[Resolved]  Quadrant Televentures Ltd. — Worst Service and harassment

Address: Ludhiana, Punjab

Hello Sir/Madam

I am Sahil Bansal from Ludhiana,Punjab. I have applied for new internet Connection on 17/07/2013. The Salesperson Said that the connection will installed in 2 days(it means on 19/07/2013). But they did not install and now every day i am calling the salesperson that why the installation is too late.He said sir it will install in morning, when i call in morning they said it will install in afternoon. they are repeating the same things from 19/07/2013
till today. i have called they more then 50 times. they are not picking up my calls and they also disconnect my calls when i call.They are harassing the customer. They think that the customer is free to call them again and again.
serial No. of Document is[protected]

Before this, the another connection of internet which i am using at my home, it was also dead, i have also complaint them. and goes no. of times to the local office of connect(which is at gill road) to complaint again and again that why non of person is come to solve the problem. after 4-5 days at last i have complained in consumer court. They Come on the same day to solve the problem.
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

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This the proof of date, when documentation is done.

Dear sir.
I am Varun sidhwani resident of 32 lajpat nagar ludhiana..i hv been using ur services of wifi since december 2013 ..these are going good.. Nothing.. Bad about that.. But from past few months... I hv been harrasing by ur customer care regarding... Payments due dates and unnecessary calls.. Computerised ..calls and messagings.. I hv registered the same complaint 3 times in last 5 days no issue has been taken against it.. In morning still computeraised call has been coming again . i m feeling very bad customer responsiveness kindly take early action thank u
M.no. [protected]
Telephone [protected]

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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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