[Resolved] Tencent Games Corporation — reg purchase uc

Zafferash0304

from Hyderabad, Telangana

Address:

3-6-920,Datta Nagar, 500029

Purchased uc cash via in-app purchase of pubg mobile on[protected] at 8:54pm via internet banking. Costing rs.799 for uc credit of 660.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my phone account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no: IGAFSEBNB9.

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.

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Mar 26, 2019

Complaint marked as Resolved

Email Id : [email protected] Mobile No : 9052435063 I am trying to purchase UC from pubg mobile Rs.799/- & 660UC and amount was debited from my account but i didnt received UC. Kindly help me on this & revert my amount to my account. Ref No : IGAFSEBNB9 Kindly do the needful asap

Mar 27, 2019

Updated by Zafferash0304 Hello,

I have not received anything amount and Uc, and you just marked as resolved.
plz do the needful