Thane Municipal Transport [TMT] — 112 - lodha to stn bus

Address: Thane, Maharashtra, 400601

There are 2 buses in lodha to station bus no. 112, 1 at 9:45 am and another at 10:00 am. But on 24th aug 2017, both the buses did not arrive on time. Then at 10:15 am, 3 buses came back to back at intervals of 5 mins. I. E. 10:15 am, 10:20 am and 10:25 am. But not a single bus is ready to leave even after telling them that 2 buses have not come. The reply is that this is their rest time. There is a scheduled bus at 10:40 am. Even that bus did not leave on time. All the 3 buses are wasting time waiting at starting stop but not ready to leave. This is utter violation of consumer rights and injustice to commuters. If this is the service tmt and other buses are providing, then i guess they should stop complaining that people are giving preference to other modes of transportation. Highly disappointed by this behavior of tmt staff. Atleast the main control should strictly instruct the buses to be considerate in such cases.