Thane Municipal Transport [TMT] — Bus Frequency and TMT personals rude behaviour

Address: Thane, Maharashtra, 400607

Website: thanecity.gov.in/department_details.php?id=34

Dear sir
We have been fed up waiting for thane to kolshet bus.. Please increase bus frequency up here. Its not like earlier times.. Now number of residents travelling has increased 10 times in last 10 years.. But bus frequency is still the same. Our nearby bus stop is vrindavan.. V literraly see 4-5 busses in line.. And in dat the last 1 or 2 busses carring merely 5 people.. What is the use of that?. We have to wait for 20-25 mins for bus to come?..in dat to if v are behind in line.. Den v gotta leave that bus since its already full. And again wait for 20 mins like idiots.. Secondly, der are vry few big busses for our area.. I see around at depot.. Every other destinations have big glass type bus.. And here v get is smaller bus. Atlist look at the public ratio now..

Then ur officials..1-2 people would come in queue for tickets.. Ders no ata pata of bus.. But ticket pehle.. And wen v ask about bus ther answer in extremely rude way is "te tikde vihara, amhala mahit nahi"..

Daily between 6.30 to 9.00pm, commuters have to shout and remind tmt officials.. Dat its more dan 30 mins, atlist now send a bus. To whic der answers are.."bus ali tar pahije... Saanga tumhi tmt adhikaryana.. Bus vadhavtil te loka.. Amchya haatat naahey te.. Te tumhi kela pahije.. Patra patva nagarsevaka tumcha".. What kinda [censored] is dis.. And at that time v see vrindavan bus with 2 passengers in it..

I have no idea whether this cinplaint will wake tmt.. But im just ttying on behalf of fellow commuters. Please, requesting you as people are extremely fed up now.

Thank you