Thane Municipal Transport [TMT] — Bus route nbr 57 - regn nbr mh04-ep-752

Address: Thane, Maharashtra, 400607

I was travelling by tmt bus route nbr 57 - regn nbr mh04-ep-752 on 16 nov 2016 morning from patlipada stop to marathon chowk stop. travelling time was 9.45 am to 10.30 am approx
Bus is supposed to stop at marathon chowk stop (teen hath naka).
However, since there was traffic at the marathon chowk traffic signal, the driver bypassed the bus-stop and went over the teen hath naka flyover.

I requested driver to go as per normal route but he was rude and refused.
I therefore had to get down at next stop and walk back long distance.

All tmt bus drivers must be instructed that they should not bypass bus-stops and go over the flyovers for their personal convenience.
This particular bus driver has to be instructed not to be rude to passengers.

Please find attached photos of bus driver and bus ticket.
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Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
 
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    Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Maharashtra, India - 400602
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