Thane Municipal Transport [TMT] — Complaint on bad behaviour of bus conductor

The bad behaviour of conductor of TMT MH04 JK1868. We asked that the bus will go to thane station west? conductor declined and said that bus will not going to thane station but after the same bust stopped on bus stand with the same bus driver and same conductor, we step in and asked the conductor why you said that bus is not going to thane station then he started behaving rudely with bad language. please take action on this i mentioned the bus number and also the timing was around 11:45