Thane Municipal Transport [TMT] — Conductor negligence

We were two persons travelling from teen hath naka to thane station. We boarded the bus but conductor not came once to give ticket, but instead we had to ask him about ticket when bus was near the station, he even neglected to give ticket and because of that we were been stopped for going without ticket and then TMT officials were not even willing to listen our statement and we're just going for fine . At the end we had to give rs 100 as fine even after not doing any mistake. This was very rude and biased from TMT as they were not agreeing to punish conductor for his mistake and kept all the blame on us.
We want strict action against the conductor for his negligence.