Thane Municipal Transport [TMT] — Don't have 3 change arguments

Address: Mumbai

Complaint against bus conductor having bus number MH 04 G8128 TMT bus. I have given him rupees 20 from Road Number 16 to Mulund station west so I have told him that I have no change of Rs 3/- .
Now here the conductor has told me that he has to give me Rs 3 compulsory took Rs 20 from me and arguing with me.
Again told him by showing that I have only rupees ₹2 with me I have no change of Rupees 1 more so please give me ₹7 back. In turn he told me to collect ₹ 7 from other CUSTOMERs. Then the other CUSTOMERs given me 7 back as this CUSTOMERs has been received ₹ 7 more from conductor.
Is this conductor a mad why he can't able to give from his pocket. Take STRICT ACTION AGAINST HIM AS MISBEHAVING against CUSTOMERs. All bus conductor are understanding, what this Bus no. MH 04 G8128 TMT conductor is a ### or unsound mind.