Thane Municipal Transport [TMT] — Refusal of entry in the bus at signal

Address: TMC Majiwada Prabhat Samiti office, near yashaswi nagar, thane West 400608

Bus no . MH04 KF-4044 was standing at the signal ( next to TMC Prabhat Samiti office) just before the main yashaswi nagar bus stop, only 45 seconds were left.
I saw doors opening for a passenger, so even i went ahead and knocked the rear door - conductor denied entry. So i went ahead and knocked front door then the driver also denied me entry and asked me to go to the bus stop.

Why such partiality? When just 5 seconds ago a person was given entry then why not after 5 seconds??

I took rickshaw & when ahead to thane station bus depo satis to make complaint against the driver & conductor. I explained them the entire situation, there they said, we cannot do anything you should board from busstop. I argued then why did they let another person board at signal?? For that they kept mumm...

This is not acceptable at all not expected of TMT.