Thane Municipal Transport [TMT] — Refusal of entry in TMT buses through front door for Senior Citizens

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TMT Thane

Almost in all TMT buses plying within Thane City limits the Drivers & conductors do not open the front doors for the Senior Citizens to board / enter the bus at all stops except the starting point & force them to go behind to enter from the main door. As the buses are jam packed the Senior Citizens cannot enter or force themselves inside the bus. This causes great inconvenience to the Senior citizens to board the buses other than the starting point.
There is valid rule in this regards but the drivers & conductors do not obey / follow the same.
Request kindly instruct all drivers & conductors to strictly follow this rule else implement disciplinary action against those who violate the same.
Also kindly put in measures to monitor whether this rule is being implemented by all drivers & conductors at all stops except the stating point of the TMT buses.