Thane Municipal Transport [TMT] — Very critical and urgent - best conductor misbehavior and wrong ticket issuance

Dear Sir/Madam,

I had boarded TMT Bus No. 65AC (Vehicle Reg. No. MH04 LQ3851) from Thane East Railway Station at around 9:30 AM today morning i.e. 09.05.2024. I requested conductor to give me ticket near SAI PALACE which is located at Mira Road East but he gave me Sai Nagar ticket. I told him immediately this is wrong one and then he issued me other ticket and started shouting at me that I made him loss. He took 50 rupees and didn't return 5 immediately.

When I checked ticket it was for Dahisar Toll stop then I called him and informed that he has again issued me wrong ticket. Then I checked in M-indicator App that the nearest stop was Kashigaon, for which he didn't issue me new ticket and started arguing with me. He was asking me multiple times where I want to drop then I told him I will stop at Western Hotel/ Laxmi Baug for which he did not issue any ticket and after continuous argument he returned additional 5 rupees. So i was travelling with ticket of Dahisar toll for which he took 40 rupees. While leaving at Kashigaon he STOPPED me and again took 10 rupees from me and issued ticket from Western Hotel till Dahisar toll (snap attached)

Today's incident actually felt me very UNSAFE in TMT Buses. So i request to kindly take up same internally and the conductor should be punished for such pathetic behaviour inside the running bus.

I have attached screenshot of bus tickets, photo of the conductor and Bus.

I hope TMT team will act on same immediately or else I would be forced to move on to Social Media Platform like INSTAGRAM, X (TWITTER), FACEBOOK and will tag all higher officials including CM and PM as this is related to SAFETY of passengers/ COMMON MAN and same cannot be COMPROMISED

Regards,

Prathamesh Shetty