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The Chennai Silks

[Resolved]  The Chennai Silks — exchange policy

Hi all,

Please purchase anything from this company as their salesman are very rude.
I purchased shirt from kukatpally, hyd. Purchasing time salesman told me we can exchange it. After 5 days i went there to exchange due to size problem. The floor supervisors and salesman are very rude while exchanging time.
Please people don't buy anything from this it's worst experience. You can buy from other shops near by this location. Other shops are good. I don't recommend people to buy anything from this shop.
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Nov 28, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
The Chennai Silks Customer Care's response Dear Customer..!

Kindly accept our sincere apology for the inconvenience caused, we will look into this subject with concerned branch and take immediate action against that staff, we promise to you would not happen in future like this, we request you to share your contact number and complaint with us through mail, we need more clarification in this subject so kindly contact through mail ([protected]@thechennaisilks.com) or call this number [protected]

Thanks & Regards
Team - Customer Support
The Chennai Silks - Tirupur
 
2 Comments

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Comments

I was purchasing chudidar in 25th but the dress was too tight. So I was exchanging the dress so how many dress you accepting the exchange the dress.
Reply
I have bought a saree n exchanged the same while in shop itself..due to non availability of tailor for aari work stitching, i have come for exchange of soft silk saree on next day.they are telling no exchange is allowed after one day itself. what a rude behaviour of Chennai silks on next day of purchase.worst experience
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    The Chennai Silks Phone
    +91 99 9481 1711 [Helpline]
    +91 42 1224 2888 [Helpline]
    +91 90 0309 9877 [Helpline]
    The Chennai Silks Address
    No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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