[Resolved]  The Panel Station — The Panel Station Unable to redeem accumulated points

Address: Building 2A, Aster-East Tower, Lower Ground Floor, Embassy Tech Village (Formerly Vrindavan Tech Village), Marathalli - Sarjapur Outer Ring Road, Deva

I have been a member of TPS for almost 8 month I try to redeem my points with my accurate date of birth (06/05/1985) I get an error message saying "Enter a valid date of birth" and my date of birth is correct and the same as date of birth I submitted on my registration form when I joined.

I have written emails to TPS and they don't read my emails concerns but send me the same an automated response that says (see below). I have explained numerous times that their system must have deleted or changed my date of birth

All I need is for TPS to rectify my date of birth