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TheWristBuddy.com Complaints & Reviews

www.thewristbuddy.com
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Updated: Oct 18, 2022
Complaints 102
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0
Unresolved
102
It is disappointing 😔 TheWristBuddy.com has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that TheWristBuddy.com address these customer issues as soon as possible.
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TheWristBuddy.com

Most useful reviews

0
incorrect product delivered. customer care number is switched off even during business hours.
1
fraud
0
fake company with fake sales

TheWristBuddy.com reviews & complaints page 3

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P
pathivap
from Bhimavaram, Andhra Pradesh
May 11, 2018
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order id # 201771555 - wrong item delivered

I have purchased a Smartwatch (W1 Android 6.0 Bluetooth Smartwatch with Heart Rate Sensor, Pedometer, Calling, 3G, Wi-Fi and iOS Compatible) on[protected] but the wrong smartwatch was delivered with poor quality and specifications on 10th May 2018. I request you to replace with a correct product which I requested. Thanks in advance

Could you please replace it as soon as possible. Let me know if you have any questions. br...
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Dhiraj Nawlani
from Deulgaon Raja, Maharashtra
May 11, 2018
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received a product that is not mentioned in their site

I had ordered the kw8x model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
Order id:[protected]
Require a replacement, a compensation and also would like to file a complaint regarding the lethargic and non...
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T
tanmay shah
from Surat, Gujarat
May 11, 2018
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wrong product courier

Address: 380050

Hello team,
I had ordered the kw8x model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
Order id: #[protected]
Require a replacement, a compensation and also would like to file a complaint regarding the...
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V
Vimal Rana
from Ahmedabad, Gujarat
May 10, 2018
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wrong watch delivered

Address: Surat, Gujarat, 395003
Website: hello@thewristbuddy.com

I have ordered smart watch model kw98 but they are different model delivered and some scratches available in body and poor condition and we have many times mail to customer care but they didn't replying.. Please share your contact details or collect your wrong delivery item asap. I'm very disappointed for this site..
My contact no. [protected]
Order no#[protected]...
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T
Tanuj Khanna
from Gurgaon, Haryana
May 8, 2018
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fake & wrong product

Website: Brist buddy

I had ordered the kw8x model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off cheep quality
Require a replacement, a compensation and also would like to file a complaint....
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U
umme re
from Bengaluru, Karnataka
May 3, 2018
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wrist buddy - order 201768987

Address: Gurgaon, Haryana
Website: www.thewristbuddy.com

I ordered kw 8x android 5.1 bluetooth smartwatch with heart rate sensor, pedometer, calling, 3g, wi-fi and ios compatible and paid 3040 rupees as cash on delivery via blur dart, but wrisy buddy delivered me a wrong product which not even cost 20 rupees and it is not working, i wrote email for return pickup there is no response and tried all the numbers it is switched off, collected number from blue dart customer care even those number are...
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S
Shiva sai007
from Ongole, Andhra Pradesh
Apr 29, 2018
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im complaining about smart watch

Address: Hyderabad, Andhra Pradesh, 500044

Hi team i have ordered a smart watch and i have recieved an cheap quality another watch that tooo defective piece.so please contact me ASAP and make it refundable .it was a pathetice service from this site and dont have a customer care to contact directly.i paid them 3040rps.
My contact num [protected]
Give me a call on the same num.
If not provide us a complaint number so i can give a call directly and make u understand...
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S
srikarks
from Bengaluru, Karnataka
Apr 24, 2018
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smart watch

Website: wrist buddy

Hello team,
I had ordered the kw9x model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off. And my order i'd is [protected]i would want a replacement of the watch immediately in the next 7 days...
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S
Sdesu
from Nazareth, Tamil Nadu
Apr 23, 2018
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wrong product received instead of kw8x smartwatch

Address: 562114

I am booked kw8x smart watch but they are sent a local worst quality,
Totally different model watch i am unhappy with wrist buddy service and i don't want to use this local watch (Non brand),
I think wrist buddy are fake people's, order number is[protected].
How i can return the product even customer care number also switched off, and they are reply to my mail....
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A
ABHISHEK DOGRA
from Mumbai, Maharashtra
Apr 23, 2018
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fake smartwatch

Address: Gurgaon, Haryana, 122015
Website: www.thewristbuddy.com

The product sent by wrist is very poor on quality and also its not the same as shown in the pic, even no reply from them on emails and their customer care number is also switched off every time... They are making customers fools,
They also taking cash on payment.
The wrist watch sent by them is totally third class in quality and also the specification are not same as shown at the time of ordering...
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S
Sk Asik
from Kolkata, West Bengal
Apr 16, 2018
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duplicate smart watch

Address: 700129

I just book a smart watch my order id[protected].
My receive on 16/04/2018 at 12.20 pm. I open the parcel, i don't gate my original booking product. The order i ordered did not come, i receive a fake products.
This product features is magnetic charger and dual system, but these are not what i got.
So i request that my booking product take back and refund my cash....
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I
Indres66h
from Mehndawal, Uttar Pradesh
Apr 14, 2018
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wrist buddy fraud

Address: Lucknow, Uttar Pradesh, 226020
Website: thewristbuddy.com

Hi, i am indresh singh here i had ordered a smart watch on the wrist buddy which was advertised in facebook order no. And blue dart no. (Mentioned below in message) delivery of your pickrr order will be attempted by blue dart on[protected]. Amount payable was rs 3040 your order #[protected] has been shipped via pickrr. Payed rs 3040 on delivery. When, this was delivered and i open the box i was frustrated to get a watch worth ₹500 i ordered...
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B
bryson valantine
from Bhubaneshwar, Odisha
Apr 10, 2018
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wrong product delivered

I want my money refunded as soon as possible... This is not the model i ordered. There is no slot for sim card or memory card and packing itself looked suspicious and one more request, and please pick up the phone so that customers can contact you guys.
I place my complaint today on 10th april and i want my money refunded by 15th of this month.
Selling cheap chinese stuff is not going to do any good for you and the customers....
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Y
Yogeshsharma1987
from Delhi, Delhi
Apr 10, 2018
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fake product received and not working

Address: New Delhi, Delhi, 110034

After showing advertisement on instagram, i had an order of "w1-98 android 6.0 bluetooth smartwatch", when item delivered to me, it is totally different from shown in advertisement on instagram, delivered item was so cheap and i paid 3141rs. For that product, which is not i have ordered, iam send a mail, still no updates from the company, i tried to reach the company by the call but no one is answering during business working time. This is...
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M
Mustafa Disawala
from Mumbai, Maharashtra
Apr 5, 2018
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fake product

Address: New Delhi, Delhi
Website: www.thewristbuddy.com

Product received is a completely wrong 1 from what i ordered.. i want my money refunded and get the product collected at an earliest.. the product is unbranded and also doesn't have all the functions as shown in the video mentioned in the description.

attaching the video posted on the site and the product received, kindly get this Fraudster behind bars.

purchased this product from their website https://www.thewristbuddy.com...
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A
anthonyfonseca
from Amritsar, Punjab
Apr 5, 2018
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fake product received

Address: 403104
Website: www.thewristbuddy.com

I had ordered a kw 9x smartwatch from www.thewristbuddy.com for 3200 rupees. I got a different product that was not even close to the product which i ordered. When i tried contacting the costomer service, i got no reply and when i tried calling them, they did not pick up the calls.
I recieved the watch on 3rd april 2018. I paid cash on delivery.
I would either like a refund or replacement.
The company is situated in:...
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G
gr8lala
from Thanesar, Haryana
Apr 4, 2018
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delivered another model of the product

Address: Kurukshetra, Haryana, 136132

I have ordered and recieved a smart watch to the above mentioned company web site with order no. #[protected] on 30/03/2018 of worth 3200 indian rupees but when i recieved the product it was some of another model (W198) not what i ordered i got this product on 3rd april 2018 so now i want to either change with (KW98) or refund my money back as soon as possible .thankyou....
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P
Praweenkothuri
from Hyderabad, Telangana
Mar 30, 2018
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wrong product delivery

After showing advertisement on instagram, i had an order of "w1-98 android 6.0 bluetooth smartwatch", when item delivered to me, it is totally different from shown in advertisement on instagram, delivered item was so cheap and i paid 3200rs. For that product, which is not i have ordered, iam send a mail, still no updates from the company, i tried to reach the company by the call ([protected]) but no one is answering during business working...
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P
prabhatdto
from Bhubaneshwar, Odisha
Mar 30, 2018
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incorrect item delivered

Website: www.thewristbuddy.com

Hello team,
I had ordered the w1 model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
Order id:[protected]
Require a replacement, a compensation and also would like to file a complaint regarding the...
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K
Karth04
from Bengaluru, Karnataka
Mar 30, 2018
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received a wrong product

Address: 560010
Website: Wrist buddy

Hello team,
I had ordered the kw8x model from the website, but have received an entirely different model which is not even listed among the product list.
The delivered product seems a cheap made one, and when i tried to contact the customer care during their business hours the number is switched off.
Order id:[protected]
Require a replacement, a compensation and also would like to file a complaint regarding the...
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