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Times Of Money Ltd — refund

Address: 2-A OCS APARTMENTS MAYUR VIHAR PHASE-1 EXT, New Delhi, Delhi, 110091
Website: Pubg mobile ( times of money ltd.)

Dear sir/ madam
I purchased uc worth rs: 799 in pubg mobile. The money got debited from my account but i didn't get the uc in the game
I kindly request a refund regarding this.
The message i got from the bank regarding the transaction :
Thx for inb txn of rs.799.0 frm a/c x6478 to times of m... Ref#igagplhfw5 on 17jul19. If not done, fwd this sms to [protected] to block inb or call [protected]
I have attached the image for the same
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