Times Of Money Ltd — times of money ltd - pubg uc payment refund

Address: kallungal(house),thenipalam(P.O),malappuram(dist.),PIN-673636, Malappuram, Kerala, 673636

Purchased uc cash via in-app purchase of pubg mobile on 21 March at 10.19am via internet banking. Costing rs.799 for uc credit of 600.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no: IGAFROYUM7

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.