[Resolved]  Times Of Money Ltd — timesofmoney money got deducted but didn't get the order

Address: New Delhi, Delhi, 110096
Website: www.udemy.com

Hi,

My name is melvin sewak. I had made a purchase of rs 565.00 for "complete c# masterclass" on 7th jan 2019. The payment was successful on bank page but when it returned to udemy page it showed transaction error. When i checked, my money was deducted from my account but course was not added to my courses list. Kindly look into this and refund the amount again to my bank account.

Below mentioned are the transaction details:

Transaction date: 07 jan '19

Transaction description: inb/[protected]/times of money ltd (WWW.DIRECPAY.CO

Amount: rs 565.00
Was this information helpful?
No (0)
Yes (0)
Jan 10, 2019
Complaint marked as Resolved 
After this complaint the money was back in my bank account the very next day. Thanks times of money ltd. But please fix the bug on udemy netbanking payment method issue.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TimesofMoney
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    1602
    Pending
    0
    Resolved
    201
    TimesofMoney Phone
    +91 22 3963 8450
    +91 22 3963 8200
    TimesofMoney Address
    Level - 4, B Wing, Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra, India - 400708
    View all TimesofMoney contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR