TimesofMoney — twice deduction of money from my net banking

Hello,
I have paid rs. 50 to take a movie on rent from play movies and the details of transaction by sbi netbanking to times of money limited on 07-feb-19 at 19:22 is igafjcudc6. But after the recharge, the movie was not activated/ unlocked.
So further i have to recharge again for rs. 50/- and the details of payment by sbi netbanking to times of money limited on 07-feb-19 at 19:29 is igafjcvgc5.
Kindly refund the money so that further i can use it.
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Hello Sir,
On 19 jan i purchased 600 UC worth Rs. 799.
The amount was deducted from my account to INB times of money Ltd.
but i didn't get any uc in the game.I want my payment back as soon as possible.

It would be kind for you to either refund the amount or give the uc at the earliest.

Contact no- [protected]
Email I'd - [protected]@gmail.com
Yesterday I made a purchase on Play store Worth 1949/- which was credited from my account. But after just purchase was made it failed from playstore end. In that case it should be refunded back to my account. But it didn't.
So kindly look into the matter.
I'll attach the screenshot of message I got after amount was credited.

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