Tirumala Tirupati Devasthanam — I m complaining for my refund

Address: 764001

I booked a ticket far accomodation on tirumala and the date is[protected] on 5-2-19. While booking the transaction lapsed but the amount from bank has been debited. So please refund my amount for the ac no [protected]
Ifsc code orbc0102118 please credit my amount as soon as possible and if not we ll take immediate action as money is not a small thing.