| Address: 5th cross , devarachiknahalli road , thayyappa garden, Bangalore, Karnataka, 560076 |
Titan claims to provide free eye test of 0 defect but 2 days before i purchased specs which was tested in titan store only, but when i got delivery of glasses there is blur feeling and pain in my eyes and headache, then i went to another titan store and got my eyes tested, which showed different power!!! What is this the glasses alone costed rs 2000 when i asked titan people they said there is minor mistake, plz plz resolve this issue
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve