Tjori — Refund my money or I will sue tjori

Address: 356/357 Basement Floor, Sultanpur, New Delhi, India, 110060

Website: www.tjori.com/pages/contacts

[Resolved] Tjori — Refund of prepaid amount from Tjori online site.
2
2613446
from Jaipur, Rajasthan
May 5, 2023

Address: 356/357 Basement Floor, Sultanpur, New Delhi, India, 110060
Website: www.tjori.com/collections/home

Hi,

I have ordered from Tjori online store few months back and prepaid the amount of Rs 2299. After 2 months and after doing many follow ups with the customer support team when i still did not receive the product i requested them to cancel it. As per their policy they do not refund the amount (which was no where mentioned when i ordered the product) and order they are unable to send for 4-6 months which is quit long period for anyone to wait. Again after many follow ups they provided me with a voucher of Rs. 2299 mentioning that its for life time. Now when i am trying to order online and mentioning that voucher code, it firstly says order is confirmed and again took Rs 75 from upi payment but within few minutes it says order is unfulfilled. Again i am trying to email customer support but emails aren't going on [protected]@tjori.com and neither on [protected]@tjori.com & neither any contact number is connecting.
Pls help me to get my amount back of Rs 2299+75= Rs 2374 as i am sure they will never deliver any product being a fake site and neither they will refund.