TMT — delay in buses in pick hours from kharegaon

Address: Kharegaon, Kalwa, Thane, Maharashtra, 400605

Dear sir/madam,

1. Buses don't come on time to kharegaon, due to which buses are delayed to leave from kharegaon and their are heavy crowd gathered to travel from 1 bus.
Buses get full packed in kharegaon itself, due to which passengers who are traveling from dattawadi, sahyadri, manisha nagar and kalwa naka are effected.

2. Buses don't come on time and controller tell us the bus timing.
Question is how does he decides the timing and what about the buses which had missed the time. He don't have any answer and scream on the passengers.

3. It's almost 2-3 year no new big buses are available in kharegaon.

4. Buses are kept in row and don't release immediately. Controller manages as per his own time.

5.in evening from thane station we have to keep waiting for hours, because frequency of buses in evening are very few.

6. Vrindavan, pawar nagar, anand nagar buses are running empty back to back, then why kharegaon people are affected.

Request to senior management to look into the issue of buses in kharegaon.
I recommend to do a legal inspection at kharegaon at 7.30-10 am and provide us good service.

Thanks
Resident of kharegaon.