[Resolved]  Tneb — Registration for online payment of bills

For my service no. [protected]- at Kamakotti nagar -Pallikaranai. I tried to register on line for bill payments. Received a reply stating that it is already registered. When requested, that I am a NEW occupant & Do not know the earlier login/pw details, I got help, to register fresh & TNEB cancelled the earlier registration. After registration they are suppose to send a mail to me & confirm. I did not receive the mail. My mails to all concerned- as per their contact details at TANGEDCO- were returned back without receipt. Do not know what to do. I am 74 years old & cannot go door to door to find out the answer. Srinivasan.