Tools Villa — Damaged product not taking return

Address: kabilan A 2/109 Appiyampatti vill , setrapatti post Harur TK

Website: tool villa .com

Hi sir,

i am kabilan .I have ordered battery sprayer in tools villa .com on 27 nov 2022.

Your Toolsvilla Order GS11168471 for Heavy Duty 16L Backpack Battery Sprayer, Sanitizer Sprayer 12/14 . And received on 10 DEC 2022.

I had complaint of the sprayer on 12 DEC 2022 . which is the battery sparyer not working properly and i need to return the product.
From there end they make whats app video call and check the product and its not working they accept.

But they said we not able to take the product return we give some spare parts yourself replace it . for that i said sir i want your product please accept my return request.

But they denied all my request and said what ever you want do it we are not able to return the product in that way answered from customer care .