[Resolved]  Toplite Holidays Pvt Ltd — Fraud toplite holiday company in goa

Respected sir

My name is kajal

My husband and I got caught in a scam of Toplite Holidays Private Limited Company on 13th December, 2021 in Goa.
We were going for a walk on Calangute beach, on the way we were stopped by the company hired man, he told us about his hotel anniversary that today is his hotel anniversary so he has a proposal for couples in which two cards will be given, if we become winners then we will get gifts at their hotels, by opening the cards I become the decided winner.We got caught in his trap and went to his hotel NEELAM GRAND HOTEL.One of their condition was that they would scratch the card after we walk around the hotel and Know about their membership. We went to the hotel and then they took us to a room where all the couples were already seated. We were also seated and explained how we can save both our money and time by subscribing to this company.Asif through his list explained to us about the places to visit around the world, then showed us some pictures of couples traveling to different places across the world through this subscription. We also decided to take the plan, we found this plan easy and affordable as it covers both national and international tours.
We are fully promised that we will get free pickup and drop facility, 4*, 5* hotel, and 9000 maintenance charges per alternate year if we will travel through it, and nothing more.We decided to take an alternate 15 years plan which was of 1 lakh and 15000. My husband had less money in his debit card, so we were offered EMI. Asked to do EMI from credit card but due to slow internet, he converted EMI from his laptop. We were not even given a chance to read the agreement and they took our signature.
we came to our hotel and read the review of the company, there were many negative comments regarding membership, we understood that we were caught in its trap. There was talk of getting the travel card in a month but that too did not come.
Now, no one is answering our calls, we want to cancel our membership and want our money back.
I humbly request to Indian government & Tourism Ministry of GOA please look into the matter and ask this company to return the payments. These Highly Organized frauds with Honest & Innocents Tourist which bleed honest citizens from their hard earned money in this most Difficult time of COV 19.
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May 17, 2022
Complaint marked as Resolved 
Verified Support
Mar 15, 2022
Toplite Holidays Customer Care's response
Reply 2..
Dear Mam,
Your Request is in process its a request to please resolve the number of messages on the same issue.
again.
Please discuss the same with Mr. Bijay.
Thanks & Regards
Toplite Holidays
Mar 24, 2022
Updated by kajal_ Dasondhi
As discussed with TOPLITE holiday they processed our refund after some settlement, when I will get money in my account I will mention here the resolved details.
Verified Support
Apr 16, 2022
Toplite Holidays Customer Care's response
mam please resolve the remaking reviews there are so many dropped on your account
Thanks & Regards
Team Toplite
 
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    Toplite Holidays Phone
    +91 87 9389 5957
    +91 83 2299 4398
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    Toplite Holidays Address
    Areia De Goa, Arpora, Bardez, India - 403516
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