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Toshiba India Complaints & Reviews

www.toshiba-india.com
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Updated: Apr 17, 2024
Complaints 654
Resolved
145
Unresolved
509
So far, so good. Toshiba India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Toshiba India will keep up the work and continue to help more customers with their concerns even better 🤝
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Toshiba India reviews & complaints page 11

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G
Gurmindersinghkohli
from New Delhi, Delhi
Aug 12, 2017
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tv sound became less

Address: New Delhi, Delhi, 110026

Gents,
This is to inform you that its been 3 weeks passed away that i have launched my complaint for my tv main board but still the problem has not been resolved at your end my complaint number is sr247h00748 please resolve the problem at the earliest also let me know the time line when the problem can be resolved. The technician visited 3 weeks ago and told me main board is faulty but now 21 days are passed still there is no feedback...
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R
Rahulpandey281
from Delhi, Delhi
Aug 8, 2017
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toshiba led tv under warranty - unethical behaviour

Address: 110094
Website: www.toshiba-india.com/cricketseries/Default

Last year, i have registered a service complaint for led tv serial no. E40x20h00188k1 on 29th december' 2016. After 6 months of complaint was registered, i received service from toshiba but the product worked only for next 2 days. After all i shared my issue with concern person mr. Shyam contact no. [protected] and he suggested me to exchange my product with a used available tv in warehouse and gave me the reason that company's​ manufacturing...
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D
DivyaKant Masster
from Surat, Gujarat
Aug 1, 2017
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hard disk

Address: 91

I purchased hard disk from shreeji infotech, citylight road, surat.
The product no. Is dt01aba050v
Serial no. Is 25e8gg3asw45
It is still in the warranty. So i went to your surat customer care on 11th july 2017. Their address is:
Rashi care team, jupiter building, nanpura surat.
Rashi cin:u30007mh1989ptc051039
They told me to wait for two days for replacement or refund. But till today's date the...
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H
Harish Mathpal
from Delhi, Delhi
Jul 28, 2017
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led tv screen not functioning.

Address: New Delhi, Delhi, 110031

Sir..
I beg to draw your kind attention towards the purchase of a coloured toshiba tv (Model no-29p2305ze_a/sr n. E21x13h00658c1) from navrang electronics (Krishna nagar) your distibuter shop vide cash invoice no. Sc152075 (7/09/2014) it has created disturbance for all o[censored]s. Before purchasing you placed it's durability, stability and utility but it seems it was only bargain. It has got sm fault. Your company also provide me with...
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I
Ishwar Chand1
from Noida, Uttar Pradesh
Jul 26, 2017
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t v

Address: New Delhi, Delhi, 110036

Dear sir,

With reference i am user of your product as toshiba led, lcd tv which model no is 40vl20ze and sr. No. Is c32z30j00151k1 with as size is 40".

And power is not coming when switch on to tv from the last one week around.

I am facing very difficulty due to distinction of tv.
Therefore i request you to kindly consider the matter and give an approval to resolve the issue as soon as...
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S
san_feedback
from Gurgaon, Haryana
Jul 25, 2017
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worst customer support / services

Address: New Delhi, Delhi, 110019
Website: toshiba

The customer support or services against any problem in consumer goods like tv they are not providing support. I am calling again and again but every time customer executives tell me that "be patience".
My question is how many days. Is there are any management, who is taking care or customer issue. I think no. There are no system and management in toshiba, for customer. The worst services i have seen.

I suggest to not...
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K
kiran karekar
from Pune, Maharashtra
Jul 17, 2017
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poorest service from pune toshiba tv service centre - pune

Address: 411043

Hello,

I have toshiba 32 inch tv and 2 times tv had issue with led back lights and when toshiba service centre people took my tv to his centre he tooks 15 days to reolve the small issue.

I was aware of the issue, issue was led back light is gone, it means one of the led was not working and as per toshiba service centre they have to replace the whole led strip but they only changed single led which is unacceptable.br...
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K
kiran karekar
from Pune, Maharashtra
Jul 17, 2017
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no proper service from pune toshiba tv service centre

Address: Pune, Maharashtra, 411043

Hello,

I have toshiba 32 inch tv and 2 times tv have issue with led back lights and when toshiba service centre people took my tv to his centre he tooks 15 days to reolve the small issue.

I was aware of the issue, issue was led back light is gone, it means one of the led was not working and as per toshiba service centre they have to replace the whole led strip but they only changed single led which is unacceptable.br...
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A
abhishek24021
from Mumbai, Maharashtra
Jul 14, 2017
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1 year plus to resolve lcd tv complaint

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
Website: www.toshiba-india.com/television.aspx

Its 3rd may 2016, when we registered first complaint for tv screen complaint to toshiba. The technician has collected all required details (Like bill copy, warranty card etc) & assured that organization is struggling for spare parts big time & it would take 1-2 months to service it.
On regular follow-up with this person & technicial agency for more than 8 months, there is nothing change.
You cant register new complaint also,...
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S
Sumoh Mohandas
from Bengaluru, Karnataka
Jul 12, 2017
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Issue with led tv model :32p2400ze

Address: 682312

Greetings,

This is to bring to your notice about th issue i am facing with a toshiba tv i bought from lulu connect 2 years back. The tv with model number 32p2400ze seems to be showing an error message "usb overcurrent status detected. Please remove all usb devices and restart the tv by removing ac power". This was seen from 3-4 days back and i contacted the toshiba call center.
Upon telling them the serial number,...
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K
Kirti Gajra
from Mumbai, Maharashtra
Jul 11, 2017
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Works done by kamal enterprises but not satisfied

Address: Mumbai City, Maharashtra, 400080
Website: www.customercomplaints.in

Dear sir,
I have been facing problems with my refrigerator since 3 months and after lodging a complaint my problem was solved by kamal enterprises who charged me a total amt of rs.450 for door visor setting + rs.3800 for refrigerator sensor + rs.3500 for gas charging.
After doing all the possible changes in the refrigerator, my ref is still not working properly and not i want toshiba to send one of his technician to look into...
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P
Prakash Palani
from Chennai, Tamil Nadu
Jul 7, 2017
Resolved
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Need TV service

Address: Chennai, Tamil Nadu, 600040

This is Prakash from Chennai, mobile no:[protected]. Using Toshiba TV, the TV is not working since two months, given complaint on may7th 2017. Service Request (SR) No is TIPLSR5I0004567.still the problem is not solved. No one is taking responsible. They are saying spare parts not available, we will solve the problem as soon as possible, but they are keep on saying this same statement for the past 2 months. Pls help...
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J
jasnoor99
from New Delhi, Delhi
Jul 5, 2017
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SERVICE COMPLAINT - TOSHIBA FRIDGE ( Complaint unattended ) Please call 8588800067

Toshiba India Complaint Status Update [ID: 1618104]
From: consumercomplaints.in on Tue, 04 Jul 2017 08:43:38 Add to address book
To: You | See Details
Greetings.

Your complaint has been forwarded to Toshiba India Pvt. Ltd. customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.br...
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S
Sabitabala Mohapatra
from Bhubaneshwar, Odisha
Jul 4, 2017
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Repairing of Xerox Machine Model-DP-3570 No-CPE026504

Address: Khordha, Odisha, 751030
Website: Odisha State Child Protection Society

There is a Toshiba Xerox Machine beaning Model No.DP-3570 having No.CPE026504. The machine is not working properly since a long. The following problems are observed during copying of a document:

1-Paper copying is not well; sometimes half copying
2-Paper Jam is another major issue of the machine
3-Quoting black color on the paper due to the Catridge problem of the machine
4-Sometimes left dusts while copying...
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F
flightguru111@gmail.com
from Delhi, Delhi
Jul 4, 2017
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Replacement of Panel Sr no:- 5I0013623----LED TV

Address: New Delhi, Delhi, 110085

Dear sir

I have Purchase a Toshiba 40 Inch Full Hd Led Tv (40L2400ZE) from Sargam Electronics on 19 apr 2015...it has 03 years warranty..but unfortunately on 20 may 2017 my tv screen goes blank and i have called customer care for lodge a complaint wide SR No is 5I0013623

After 02 hours engineer come and inspect the tv and told that there is a problem in panel and we have to change it...

I have...
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J
jasnoor99
from New Delhi, Delhi
Jul 4, 2017
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Service complaint toshiba fridge

Address: Faridabad, Haryana

We had taken decision to buy the costliest fridge of Toshiba Brand .
But I feel it was unfortunate and wrong decision .
Despite of repeated complaints registered at toll free number . Repeated visit of service technicians . The complaint of fridge could not be resolved .

I hear by request you to please arrange COMPANY ENGINEER to check the fridge and provide solution on URGENT basis .

I would...
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A
Anshuman Jhala
from Noida, Uttar Pradesh
Jul 3, 2017
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Toshiba led tv sr3i0004459

Address: Gurgaon, Haryana, 122022
Website: www.toshiba-india.com

I have been following up with toshiba since 2nd march to get my issue resolved & have numerous emails but my issue is not yet resolved. They had initially cancelled my ticket for which i had to open another ticket stating that the issue has not been resolved.

The invoice copy & serial number has already been provided to them & i was informed that the part would be replaced but nothing has been done so far.

There...
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S
Shalu Grover
from Delhi, Delhi
Jul 2, 2017
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Toshiba led tv no response

Address: New Delhi, Delhi, 110059

I would like to bring it to your knowledge that i lodged a complaint for LED TV serial no. F175D4J00031G1, long time back on 29.05.2017 and got positive feedback. A employee came to visit and clarify that motherboard was not working properly and would be replaced soon within 15 days, but don't know how they cancelled my request and in spite my numbers of calls they didn't reply properly and tried to linger on the matter.

Please...
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A
Anshuljain2509
from Pune, Maharashtra
Jun 24, 2017
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TV complaint lodged from last 15 days but still no action has been taken.

Address: Meerut, Uttar Pradesh, 250342
Website: Toshiba India

Hi Team,

I have raised the complaint of My LED TV 15 days back but the same has not been taken care yet.

This is so much shameful that there is no action taken from last 15 days.

I have talked to Mr. Rakesh manager of toshiba, he always makes fake promises and always says that it will be taken care in a day or two. This is really shameful for the brand like Toshiba.

Please help...
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K
kiran karekar
from Pune, Maharashtra
Jun 20, 2017
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Resolved

TV is dead no support from toshiba

Address: Pune, Maharashtra, 411043

One the bad service i have ever seen from toshiba...
I have logged case on 15th june 2017. For my toshiba tv which has display issue...
Phone. [protected] is the ref number.

No one yet calling for this issue...

Issue is still pending and no one is follow up on this... What's going on???

I can say toshiba brand is good but the service is very very bad...

In pune service centre...
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