[Resolved]  Totoodo.com — Worst service ever

Address: 500050
Website: www.totoodo.com

Hi,

This is concerning jc 720.

I had given my dell inspiron 1545 laptop to the chandanagar branch in hyderabad and after checking, the technicians said that they found something in the motherboard and they have fixed it.
They took rs. 1100 and we thought the issue might have been fixed. However, this is what we faced:

1. They told us that you can come and collect the laptop, but when we reached, they said that they didn't bring the laptop and it is still there at their kukatpally shop.
2. So we went again the next day and took the delivery from their store. They said they do not have a charger and we had to take the laptop without checking.

3. The same evening after coming home, we checked the laptop. The laptop only worked for that day.

4. Next two days it refused to get switched on. And when we took it to the store, their technicians (Who have very less knowledge about everything!) said that it is some board problem. They could not fix it.

5. We left the laptop again with them and they said this time they have fixed it, again when we came home the same problem.

My concern is, why did we pay ₹1100? They have not even identified the problem and they kept telling us to come again and again!

Very very disappointed

Angana. [protected]
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Oct 8, 2016
Complaint marked as Resolved 
ToTooDo.com customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
ToTooDo.com Customer Care's response
Dear Anganagb,
Our teal already contacted you, and the problem resolved, so register your comment as the problem resolved, Thank You For Your Cooperating
 
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