| Address: 560100 | | Website: Totoodo |
His complaint is with regards to MOTO g5 plus which I gave for repair at Totoodo repair centre at Neeladri road at electronic city, bengaluru, previous week which was subsequently returned to me after repair on 7th july'18. The issue was that battery was not getting charged and battery draining issue. The repairer at the shop confirmed me that issue will be resolved and phone will be returned same day which never happened and the same got delayed and delayed and finally on several follow ups he returned the mobile on saturday. He confirmed that all the concerns are resolved. After I got the phone I realised that draining issue is resolved but still there is some problem while charging the mobile. It took me around 12 hours to completely charge my phone. When I took up this issue to him today he is blaming me for the issue and is telling it will cost me extra INR 850 to get the issue resolved.
Because of this kind of service we cannot focus on regular work and continously chase and fight with these guys. Seriously this is extremely bad considering how large this company is.
I have been calling several times but no one is picking up and not even responding to the mail. Was this information helpful? | 
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