Had bought Innova Crysta in Dec 2021. Overall performance of the car is really good.
Recently, found the ac knobs both the units temperature setting and fan speed setting knobs wear out on the Circumferential area.
When reported to Service center Lanson Toyota in Pallikarnai Chennai, they claimed that there is no warranty for plastic parts. Also the child part is not available and the entire unit has to be replaced at changeable basis.
This is approx 28K.
First of all how this can get damaged when there is no force applied on these.
Even its damaged, how can there be no child part availability
Its completely unexpected from Toyota. Was this information helpful? |
Had tied directly with Toyota and they had directed the complaint again to Lanson Toyota Chennai.
My vehicle number is TN 22 DV 2937.
My contact number is [protected]