Complainant Details:
Name: Atul Pund
Address: Flat No. D3, Shrushti Apartment, Nakshtra colony, Gangapur Road
Contact No.: [protected]
Email ID: [protected]@gmail.com
Defendant Details:
Company Name: Trackon Courier
I am filing this complaint against Trackon Courier (Reference Number:[protected] for failure to deliver my courier on time, causing significant inconvenience and financial loss.
Facts of the Case:
1. Booked courier on [30.09.2024] with promised delivery on 03.10.2024.
2. As of 07.10.2024 (7 pm), the courier remains undelivered, exceeding the promised delivery date by 4 days.
3. The courier contains critical documents to be submitted to the Insurance Ombudsman Office, and the delay has resulted in missing the submission deadline.
4. Despite numerous attempts to contact Trackon Courier's customer care ([protected]), I received arrogant responses.
5. Sent 5-6 emails to [protected]@trackon.in, but received no response.
Relief Sought:
1. Immediate delivery of the courier.
2. Refund of shipping charges,
3. Action against Trackon Courier for negligence and poor customer service.
Declaration:
I hereby declare that the facts stated above are true and correct to the best of my knowledge.
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