Trackon Couriers — Pan is not received in given time

Website: trackon.in

My pan card was dispatched on 6th October now it is 1st Nov but I haven't received it yet. NSDL customer care isn't giving a proper reply, trackon couriers numbers are invalid not able to contact them. MY tracking no. is[protected] When I tried to track my delivery status, the trackon courier website showed an invalid tracking number and details not found error. When I tried to file a complaint, the trackon courier site was not reachable and the other way which was to reach the customer care support was also unresponsive.