Tradehook — I placed order & paid for the same but could not receive any product

Address: 27 Sitaram Complex,, New IPCL road,, Subhanpura,, Vadodara, 9016858494

Website: Tradehook.in

I placed order on tradehook on 4th July 2022. My order no. Is 5936 and paid 199rs. For the product via gpay. After that I get message with a link but now the link could not open and yet I don't receive any product.