| Address: 560043 | | Website: Airtel.in |
I have sent following complaint to airtel
Helloairtel
Greetings from bengaluru, india
Hope this finds you well.
Why was my std/isd facility disconnected and it is still dysfunctional?
I have raised complaints thru 121 and also thru emails and thru myairtel app.
Your engineer came yesterday i. E. 3rd october and checked the sim in his own mobile and tried dialling std/ isd numbers. He also got the same message "std and isd facility is not available on your mobile - please contact [protected].
I want to know why am i being singled out for this kind of disservice and put to inconvenience and distress. I am a senior citizen and i am a cardiac patient and i am now sick of complaining to you.
I have also been complaining since 15th august about my broadband connection [protected] about its unstability, frequent disconnection and poor speeds compared to my plan and the service is still disorderly.
I am constrained to escalate the matter this time to the hon'ble mos telecom as you are in complete disregard of providing customers their due services.
I hope you would atleast show the courtesy to respond to the several emails and complaints logged as i am now tired of forever put on hold by your 121 customer service and made to suffer for a very long time.
thank you.
Warm regards and best wishes
Jay
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