Trai — JIo IR pack 1201 not activated

Address: JIO

Now I am in UAE.
I send email to Jio customer care but no resolution.
I paid for IR Pack 1201 on 18 August 2021 (refer BR0006HRI3EB)in India . When I am calling to my JIO number, it saying incoming call is not available.

My IR pack 1201 is not activated.
Please do the needful to activate my IR pack.

Please find the attachment

Regards,

K V Prabhullachandran
[protected]
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