[Resolved]  Trai — sun direct dth

Address: 560048

Sundirect dth recentily with out my permission changed my package to kannada dpo package 3. Their customer care numbers are not working at all.
Recentily i have paid online to malalalam dpo package 1, my money debited from my account but package also not changed.

Sun id: [protected]

I am not able to contact the sundirect in any manner.
Today i got a call and message that my email complaint resolved, without resolving any thing

Please take a strict action against this provider. They are cheating us.

Thanks,
Vinumohan
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Aug 8, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
 
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Dear Sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team

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