| Address: | Vadodara, Gujarat, 390023 | | Website: | www.travelraga.com |
Group name : mr. yashwant x 08 pax / 39 – 21992 (kerala package)
It's a matter of concern for receiving such a mail from highly professional travel agency. i was under the belief that travel raga would be the best travel agency for my family holidays.
As per discussed with jasmeet kaur (sr. travel consultant), i made a partial payment of rs 3000 in your bank a/c.[protected] on 29th aug`16. but after the payment you have stopped picking my phones. even you were not contactable to my family friends for 4-5 days. whenever we try to contact you some or an another executive pick the phone & even after dropping the messages you never call back. this was the first bad impressions/discomfort you have given to us. while i told her to cancelled the package then demanding more 5000/- as commination charges.
Thereafter you send a package with entirely different hotels from what you committed. on the very same day i informed you that we are not ok with current itinerary and request you to refund the amount.
Instead of refunding i got such a unprofessional mail from you. i am unable to understand by whom i was cheated by you or travel raga? Was this information helpful? | 
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