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Tresmode Complaints & Reviews

www.tresmode.com
2.9
Updated: Jun 26, 2023
Complaints 48
Resolved
26
Unresolved
22
Good! Tresmode values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tresmode step up their efforts to fully resolve all complaints 👍
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Most useful reviews

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sandal
1
worst products from tresmode
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shoe bite

Tresmode reviews & complaints(48)

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A
Anita Maniar
Jun 26, 2023
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229 Sondres

Disappointed with the customer service response who refused to fix or compensate for the shoe whoes heel broke after wearing only couple of times. Product available with the box...
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P
Preethy.k
Mar 15, 2023
Mar 19, 2023
This thread was updated on Mar 19, 2023
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Complaining about the product.

Address: Tresmode
Website: customercare@tresmode.com

Hello. I have recently purchased footwear from tresmode ( express avenue ) Chennai. The material of the footwear starts to peel off within three times o[censored]se n two months o[censored]sage, priced at 5495. I have sent so many emails n spoken to customer care they say we are not responsible, n cannot give guarantee . How can they say we cannot help u? It is very expensive footwear. Kindly please check this issue. We pay n buy good quality branded stuff...
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P
Parveenthakur
from Panchkula, Haryana
Sep 24, 2021
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Request for bow of a shoe

Address: 1349 sector 15 panchkula Haryana

It’s more of a request than a complaint that bought bailies of treamode few months back and after two three wear only one of its bow got detached and misplaced smwhere
Now problem is that there is a mark and can’t wear shoes like that
Request i[censored] can send new bows
Thanx...
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P
Pratik Premjani
Mar 22, 2021
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Different shoe sizes sent ..one shoe is 44 and one shoe is 45

Ordered a shoe, one size is 44 and one size is 45.
horrible customer service...
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M
Monika Rajput Gupta
Dec 18, 2020
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Poor quality product delivered

I had bought a black rolling shoe in the month of October, 2020. The order no was[protected]. I have used only once and the outer sole of the show got ditached. I am highly disappointed from tresmode about their products' quality. I request you to take this matter seriously ad refund the amount....
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G
gauri goyal
Nov 23, 2020
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Black men shoes

Address: 147 BC Lines Meerut

I bought these shoes in sale in the month of october and wore it 2-3 times only and now i noticed that pasting has started to come out. The sole is literally separated from the shoe.
I need immidiate replacement for the product
Highly dissapointed . Not the service expected from such good brand. The shoe looks like a locally bought pair...
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A
Arpitt Singhal
Jun 26, 2020
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they are not responding to any of my calls or messages

Address: Mumbai

I am afraid to inform you that inspite of clarifying from Tresmode Company regarding availability of both the shoes, I have made the online payment of Rs.6199. The link has been sent to me by Tresmode office only after confirming the availability of both shoes. But company has misguided me and fraudulently insisted me for making payment by telling that the shoes will be sold to other customer. This act of yours have definitely vanished the...
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S
Saumya1524
May 3, 2020
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dog

In my street one dog is barking since 2may noon. The owner of this dog has locked him in a plot. I m not sure his owner gave him the food or not.
But he is shouting....
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A
Ahmer javed
Mar 19, 2020
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worst quality never buy any product

Address: Lucknow, Uttar Pradesh, 226010

I recently purchased shoes from your outlet at the shoppers stop fun mall lucknow. I wore the shoes 1month and the sole cracked and there is a big hole now in the shoe.

I have no clue how to get them replaced as i don't have the bill

I have spent good inr 4000.
Same time i have purchased a pair of flats for my sister same happened to that also.
Worst experience with tresmode...
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S
Sudhee k.s
Feb 5, 2020
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sim not working in dubai

Address: 683574

Sir, my sim card is not working since last 3 weeks, i have checked with agency and they told its active but still not working. Can you please check. [protected]
Is there any customercare email id for register complaint. Is there any new rules regarding monthly recharge. Please let us know if any thing new. Last week recharged 50 rs but still nothing....
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N
Nikhil Alulkar
from Mumbai, Maharashtra
Oct 23, 2019
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broken shoes sole making noise and

Address: 400086

I bought pair of shoes at full price from your mumbai airport store. Within few months o[censored]sage, the left shoe started making noise. I gave it for repair to bandra west store, the person responsible called and informed the shoe can't be repaired

I must tell you my overall experience, quality of your shoe and the no repair experience has been pathetic, the shoe can't be repaired, all thi pain despite buying most premium shoe?br...
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S
soni.priyaanka86@gmail.com
from Delhi, Delhi
Oct 19, 2019
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shoe sole worn out n material coming out in 2 weeks

Address: 803 b wing shiv shrusti, Kandivali west, Mumbai City, Maharashtra, 400067

I bought the shoes for my office wear on 21st of september and in 2weeks they are torn i just used it for office purpose. They are not worth 3000. Plz suggest me procedure to return or exchange they are not worth rs 3000. I have hardly used it u can see in the pucture sole coming out. Tresmode shows we should not believe on this brand. Kindly resolve my issue at the earliest. Should i go yo mall again or it will be resolved here....
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K
Krina Gangar
from Mumbai, Maharashtra
Sep 13, 2019
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sandal

Address: B-301, Khanna apartment , near diamond garden , Chembur east, MUMBAI, Mumbai City, Maharashtra, 400071
Website: Www.tresmode.com

I had bought it just 3 months back sandals from tresmode from
Bandra west store. And i was told they are for rains where as they aren’t for rains and now those sandals are toren badly and in just three months of purchase. I was recommended wrong stuff for my purpose. I have spent 3000 for those sandals and in just 3 months it’s like i can’t use them anymore. I’m looking forward for the refund or exchange with the new pairs...
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A
Alka Dudani
from Delhi, Delhi
Jul 26, 2019
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shoe bite

Address: Life's store, pacific mall, Tagore garden, New Delhi, Delhi

I have buy a pair of white shoe of your company "tresmode" that is very well known n trustworthy brand for rs.2700/- inr on 7th july 2019 from lifestyle store, pacific mall, new delhi. I wore that shoe on 20th july for the very first time, within half an hour my both ankle were hurting because it got shoe bite. I waz not able to walk even after for 10 mins and i had to purchase a new pair of footwear. It's unbelievable how come is it possible...
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K
Kiran03031993@gmail.com
from Delhi, Delhi
Jul 4, 2019
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footwear

Address: Bangalore, Karnataka, 560035

I have purchased a footwear from central mall banglore in sarjapur road on 28th june, 2019. Within 1 day o[censored]se, i got shoe bite and also white spots appeared on the inside shole. When i was purchasing rhe product, seller told that this product is specially meant for water use and rough use. He told even if i use the product for a year, nothing will happen to this, no mayter how roughly i use the product. When i complaint to the store regarding...
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M
mswamee
from Delhi, Delhi
Jun 6, 2019
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footwear is piercing my ankle bone

Address: 560102

I have bought a new pair of ballerina from shoppers stop Garuda Mall Magrath Road Bangalore on 18 may. I paid INR2400 for the pair of shoes. I want this fixed at the earliest else I will have to go to the consumer court and collect the money for the damages. I have written to you a couple of times but there is no answer. I have submitted all the things you asked for. However the pic of the footwear cannot be uploaded as the file is huge....
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M
mswamee
from Delhi, Delhi
May 31, 2019
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shoes piercing my ankle bone

Address: 560102

To whomsoever it may concern
I bought a pair of ballerina from shoppers stop bangalore. However i have worn it only once to work the material on the sides of the shoes are piercing my ankle bone and it is swollen. Only when you try and walk in the shoes will you be able to tell how comfortable the footwear is. I want a refund of the price i paid for the shoes. That is 2500 which is not a small price. Give me a refund or i will have...
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S
snagpal
Apr 8, 2019
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women footwear

Address: 562125

Hi team

I bought one pair for women belly. However it is not comfortable to me (It is ### me from the back)


I bought this specific item on 7th April from Central mall Bellandur (Bangalore)
I was not expecting this as this is well known brand

I want to return this product and get my money back

Need your help to solve this

Appreciate your prompt response...
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B
Benuka Sharma
from Delhi, Delhi
Nov 28, 2018
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wear and tear of shoes after purchase of 1 week

Website: www.tresmode.com

I had picked up two pair of sandals from your select city store couple of months that back (In september). Both were defected with in couple of week o[censored]sage (One of them were wore just twice) and while we received return for one pair. Your other pair (Which was worn only twist) was withheld for quality check.
I have never checked your feedback before buying shoes, people had such a bad experience with brand quality and customer service,...
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K
kritika.s4
from Delhi, Delhi
Nov 20, 2018
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the shoes that I ordered

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.tresmode.com

I was quite a fan of tresmode shoes, loved the designs but the last 2 buys that i made, were just plain pathetic... The photo that i have attached with this post of the shoes that i bought last are so uncomfortable that i cannot wear them anywhere and also considering the fact they were so expensive. Tresmode really, i mean if the shoes can be so expensive, atleast you can take care of the comfort of the customers buying this crap....
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