Twidpay — Money refund issue after jio mart grocery order cancelled

I placed an order on JIO mart by twidpay online payment. JIO mart grocery order is cancelled but money is still not refunded back to source payment.
Please help me to provide refund

FYI: I am attaching screen shot for
1. Jio mart grocery order details
2. Twidpay transaction details
3. Source payment by paytm wallet detail

Let me know if you any other details
Call me on +91-[protected]
Or email me at anmol.[protected]@gmail.com

Regards
Anmol Gupta
+91-[protected]