UCO Bank — no refund received

Address: Sadar cement road Gawlipura NAGPUR, Nagpur, Maharashtra, 440001

My name is vishal siriya and i had ordered rolgo1 i7s tws mini twin portable wireless bluetooth earbuds amount 325rs in amazon on 24 september 2019 and after 3 october 2019 i returned this order due to personal reason. And on 3 october 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number amazon return id: dgc6bkqgrrma
Order id:[protected] the shopping company is just claiming that the transaction is in transit and uco bank should be responsible for transactions update.
Its been 12 days and i was supposed to get my money in 2 to 5 working days.
It is really urgent sir please look into the matter.
Thanks you sir