| Address: Kolkata, West Bengal |
I hereby inform you that, my father( Mr. Brojendra Chandra Das) have account in our Agarpara Station Road Branch, the Account No is[protected]. He is retire person, he is not available to walk properly due to his health condition, that because he is issues Debit Card ( Debit Card No - [protected])last six month ago from that branch. The three month that Debit Card properly running but last three month the Debit Card not working, so I am inform you Agarpara Branch manager regarding this matter last two & half month ago, but till date they are not solve this problem and also inform your customer care through trial mail. But they are respond my mail. Last one month ago I am personnel visit you Agarpar Branch Manager regarding this matter. He told me " give me latter & slender the old card & issues the new card". But when given his letter & inform all problem and slender the old card, that time they are received the letter but card not received, they also inform " we are solve this problem within week. After week I am talk to manager over phone, that time he told me I am solve this problem now you are withdraw the amount from ATM after 72 houser. But the problem not solve till now.
Now please see the matter & solve my father Debit Card as early as possible. Was this information helpful? | 
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