Unfair Trade Practice — I'm complaining about, grandeur stay hostel chennai

Address: Chennai, Tamil Nadu, 600096
Website: grandeurstay.com

My sister stayed in above hostel for one month and informed to them in advance about the stay in person but now we are chasing to get security money deposited of 19k from last
More than a month but no response from their side.

Now hostel management is not willing to refund my money citing some hidden clause, which was never disclosed at the time of check-in.
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    Unfair Trade Practice
    Chennai
    Tamil Nadu
    India
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